Terms of service

Last Updated: May 29, 2026

Welcome to Panac Joint Care. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or purchasing products from us, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website.

1. General Information

This website is operated by Panac Joint Care. Throughout the site, the terms "we," "us," and "our" refer to Panac Joint Care.

By visiting our site and/or purchasing products from us, you engage in our Service and agree to comply with these Terms.

We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates on our website.

2. Eligibility

By using this website, you represent that:

You are at least 18 years old.
You have the legal capacity to enter into binding agreements.
All information provided by you is accurate and complete.
You will use the website in compliance with applicable laws and regulations.

3. Products and Services

We strive to ensure that all product descriptions, images, pricing, and information displayed on our website are accurate.

However, we do not guarantee that:

Product descriptions are error-free.
Product images perfectly represent actual products.
Information on the website is always complete, current, or accurate.

We reserve the right to discontinue products or modify product offerings at any time without notice.

4. Health Disclaimer

Panac Joint Care products are intended for general wellness and personal care purposes only.

Our products and website content have not been evaluated by the U.S. Food and Drug Administration (FDA).

The information provided on this website is not intended to diagnose, treat, cure, or prevent any disease.

Always consult a qualified healthcare professional before using any wellness product, especially if you are pregnant, nursing, taking medication, or have a medical condition.

5. Pricing and Payments

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to:

Change prices without prior notice.
Correct pricing errors.
Refuse or cancel orders resulting from pricing inaccuracies.

Payments are securely processed through authorized third-party payment providers.

6. Order Acceptance

After placing an order, you will receive an order confirmation email.

Receipt of an order confirmation does not constitute acceptance of your order.

We reserve the right to:

Refuse any order.
Limit quantities purchased.
Cancel orders suspected of fraud or abuse.
Request additional verification before processing orders.

If an order is canceled after payment has been received, a refund will be issued according to our Refund Policy.

7. Shipping and Delivery

Delivery times are estimates only and are not guaranteed.

Panac Joint Care is not responsible for delays caused by:

Shipping carriers
Customs processing
Weather conditions
Force majeure events
Incorrect customer information

Risk of loss transfers to the customer upon delivery to the shipping carrier.

8. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

Please review our Refund Policy before making a purchase.

9. Intellectual Property

All content on this website, including but not limited to:

Logos
Images
Product descriptions
Graphics
Videos
Text
Website design

is the property of Panac Joint Care and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

10. Prohibited Uses

You agree not to use the website:

For unlawful purposes
To violate any laws or regulations
To infringe intellectual property rights
To transmit malicious software
To collect personal information without authorization
To interfere with website security or functionality
To engage in fraudulent activities

Violation of these Terms may result in termination of access to our website.

11. Limitation of Liability

To the fullest extent permitted by law, Panac Joint Care shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Use of the website
Purchase of products
Delayed delivery
Website interruptions
Third-party services

Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

12. Disclaimer of Warranties

All products and services are provided "as is" and "as available."

We make no warranties, express or implied, regarding:

Product performance
Website availability
Accuracy of information
Merchantability
Fitness for a particular purpose

13. Indemnification

You agree to indemnify and hold harmless Panac Joint Care, its affiliates, employees, officers, and agents from any claims, damages, liabilities, or expenses arising from your violation of these Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Hong Kong, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved in the appropriate courts located within Hong Kong.

15. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Panac Joint Care

Email: support@panacwellness.com

Phone: +1 (505) 218-4021

Address:

53 Wellness Boulevard Suite 500
Irvine, CA 92618
United States

Customer Support Hours:

Monday – Friday
9:00 AM – 6:00 PM (PST)